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How Amazon Transformed Customer Reviews Into Humorous Brand Storytelling

Blog

Amazon’s latest holiday campaign takes user-generated content to the next level by transforming five-star product reviews into theatrical monologues. Featuring acclaimed actor Adam Driver, the campaign blends humor, drama, and a touch of holiday spirit to captivate audiences during Black Friday and Cyber Monday. But beyond the laughs, this initiative is a masterclass in leveraging

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The Marketer’s Storybook: Welcome To 2025!

Blog

Happy New Year, Storytellers! 🎉 I’m writing this week’s newsletter on my flight back from Boston – ironically on British Airways who is stirring up a bit of loyalty program drama this week. Sadly the inflight WiFi isn’t cooperating so you will get this newsletter on January 1st instead. Happy 2025! I had an incredible

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Behind the Seams: What Marketers Can Learn from Dior in Scotland

Blog

When it comes to weaving culture and craft into storytelling, Dior’s latest show in Scotland offers a beautiful example. In their latest documentary, Dior in Scotland, the luxury fashion house offers an intimate look at the creative journey behind Maria Grazia Chiuri’s 2025 Cruise Collection. Set against the rugged beauty of Scotland’s landscapes and inspired

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The Marketer’s Storybook: December 24, 2024

Blog

Happy Holidays, Storytellers! 🎄

Thank you for the incredible response to my first newsletter – I’m thrilled to share that over 500 people have subscribed since its launch! Let’s dive into the stories making waves in marketing this week – and the takeaways you can apply to your brand storytelling.

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Brewing Success: Dunkin’ Donuts’ Social Media Magic Unveiled – LeWeb Paris Keynote

Blog / Speaking Engagements

Here’s a look back at the talk that started it all. In 2012, I got an opportunity to speak at LeWeb in Paris about Dunkin’s social media program. At the time, I had been speaking at conferences all over the U.S., but this was my first big opportunity overseas. Little did I know that this

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