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How KLM Puts the Customer First With Human Marketing

Blog

The best stories are often deeply personal. This sentiment is exemplified in KLM’s new “Cover Greetings” video. Filmed at Amsterdam’s Schiphol Airport, the video showcases how KLM surprised passengers with something special and unexpected – handwritten messages from loved ones. While it’s such a simple concept, the video is both powerful and moving. It brings

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Social Media: Land Rover Teams Up With British Author to Launch Experiential Novel on Tumblr

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Land Rover’s recent debut of The Vanishing Game, a 17,000 word story by British novelist and screenwriter, William Boyd, takes the concept of brand storytelling to exciting new levels. The story, which describes a driving adventure from London to the southern tip of Skye in Scotland, is hosted on a dedicated Tumblr blog, but is

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Indiana University Athletics Bring Fan’s Twitter Stories to Life

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What does Hoosier Nation mean to you? Indiana University Athletics posed this question in a tweet over the summer to its passionate fans, curious to see how they would respond. Open-ended, simple and to the point, Indiana University Athletics would soon find out that sometimes a simple question can generate answers compelling enough to script

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Social Media: Burt’s Bees Turns To Social Media Community To Host Global Beeday Celebration

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To celebrate its 30th birthday, Burt’s Bees took to Facebook and Twitter on September 17th to host a Global Beeday celebration with its community. Featuring happy birthday wishes from the Burt’s Bees community read by company founder Burt “live and in the beard,” the Beeday event offers a good example of how to celebrate milestones

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Project Runway Crowdsources Season 13 Casting With Runway Redemption Campaign

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With a popular TV show like Project Runway, where aspiring fashion designers compete against one another in weekly challenges, there are always more than a few hopefuls who don’t make the cut. But, what if would-be cast members had one final chance to get on the show? Cue, Runway Redemption! To cast the final member

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The Power of Visual Storytelling

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  • 10 Valentine’s Day Marketing Campaigns That Won Hearts and Attention
  • The Marketer’s Storybook: Secrets, Surveillance & Satire
  • Why Brand Storytelling Is Critical for eCommerce Growth
  • The Marketer’s Storybook: Home, Power, and the New Currency of Believability
  • Why Companies Are Suddenly Desperately Seeking Storytellers and What It Means for Modern Brands

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