• Home
  • About Me
  • Blog
  • Books
    • The Power of Visual Storytelling
    • The Laws of Brand Storytelling
  • Speaking
  • Contact

Social Media: JetBlue Proves That April is No Fool

Blog
Posted by jessicagioglio - 0 comments

This post originally appeared on Convince&Convert.com.

Ah, April Fools’ Day. April 1st is a day where not much is as it seems and a good ‘gotcha’ is the ultimate reward. While there were many good brand generated April Fools’ jokes, JetBlue stood out for its unique and rewarding approach to the holiday.

Proclaiming that, “April’s No Fool,” JetBlue gave back to those most impacted by the day – people named April. JetBlue offered people with the first name April who were flying the airline on April 1 a JetBlue credit equal to the value of their flight. JetBlue communicated its surprise offer in a simple, yet eye-catching status update and linked back to the company’s BlueTales blog for more information.

Jetblue1

In addition to clever creative and maximizing its blog, community managers should take note of JetBlue’s use of Facebook’s new reply feature in this post. A post and offer like this is sure to generate questions and JetBlue did a good job responding directly to comments within the post, while having a little fun. In response to one fan who said, “April O’Neill from TMNT where are u at,” JetBlue responded, “April’s allowed, but the heroes in a half shell are out of luck even if they want to pay. We don’t accept reptiles on board.”

Key Takeaways For Companies and Brands:

Embrace the Holidays: There are holiday occasions for almost every day of the year, some more obvious than others. Consider what holidays might be a fit for your company to celebrate and curate themed content to commemorate the occasion.

Provide a Forum to Tell the Full Story: Instead of bogging down the Facebook post with tons of text, JetBlue leveraged its blog as a resource to tell the full story. This is a great example of how a corporate blog can help support a company’s social media content strategy.

Take the Path Less Traveled: While it’s easy to go with the flow on occasions like April Fools’ Day, being an innovator means blazing new trails. What’s your equivalent of the path less traveled?

Tags: April Fools, Community Management, Facebook, Social Media

Share with

Social Media: How Gap Activated Its SXSW Presence Social Media: Smirnoff: Every Pairing Is Perfect

The Power of Visual Storytelling

Get My Latest Blog Posts!

Follow me on Twitter

My Tweets

Recent Posts

  • Would Your Brand Pass the Coffee Test?
  • The Marketer’s Storybook: Founders, Futurists & Full Meals – 10 Stories Shaping Marketing This Week
  • The Marketer’s Storybook: From Mascots to Media Monopolies – 10 Stories Shaping Marketing This Week
  • The Marketer’s Storybook: Smell This Ad, Steal That Bar, Trust No Cookie
  • How to Scale Your Brand Story: Top Lessons from TubeFest on Video Strategy and Content Creation

Categories

  • Blog
  • Speaking Engagements

Tags

AI April Fools brand journalism brand storytelling cause marketing celebrity Community Management content marketing contest crisis communications customer experience Facebook Fashion Holiday Influencer Infographic Instagram I wrote a book! LinkedIn Live Event London Luxury marketing Milestone out of home Pinterest Real-Time Marketing SEO Snapchat Social Media speaking engagements sports marketing storytelling tech innovation the marketer's storybook This Week In Marketing TikTok Travel Tumblr Twitter UGC video Vine Visual Storytelling YouTube